Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them
- Information About Us
1.1 SDN Enterprises Ltd (trading as Strategic Development Network) is a limited company registered in England under company number 05945050, whose registered address and main trading address is 4 Roberts Orchard Road, Barming, Maidstone, Kent, ME16 9HP. Our VAT number is 892796553.
1.2 For the purpose of GDPR, Strategic Development Network is the ‘controller’ of the personal data you provide to us.
1.3 Strategic Development Network own and operates www.strategicdevelopementnetwork.co.uk (Website).
- Your Rights
2.1 As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:
2.1.1 The right to be informed about our collection and use of personal data;
2.1.2 The right of access to the personal data we hold about you (see section 9);
2.1.3 The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact us using the details in section 10);
2.1.4 The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you (we only hold your personal data for a limited time, as explained in section 6 but if you would like us to delete it sooner, please contact us using the details in section 13);
2.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
2.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
2.1.7 The right to object to us using your personal data for particular purposes; and
2.1.8 Rights with respect to automated decision making and profiling.
2.2 If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 10 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
2.3 For further information about your rights, please contact the Information Commissioner’s Office https://ico.org.uk/concerns/ or your local citizens advice bureau.
- What Data Do We Collect?
3.1 Through your interactions with us or use of this website, we may collect and process the following personal and non-personal data that identifies you as an individual:
3.1.1 Information you provide through form submissions on our website. This includes when you contact us, subscribe to our marketing communications, download collateral, register, or attend an event or partner event, and purchase products or services.
3.1.2 Information that you submit to us when you want to engage in business or potential business with us.
3.1.3 Information you provide us through our website, in-personal conversations or events.
3.1.4 Information from surveys, reviews, or inquiries that you voluntarily take part in.
3.1.5 Information you submit to us via social media channels.
3.1.6 By visiting our website, we may automatically collect technical information, including the internet protocol (IP) address used to connect your computer to the Internet, browser type and version, operating system, and platform;
3.1.7 Information about your visit to our website such as the products and/or services you searched for and view, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- How Do We Use Your Data?
4.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.
4.2 Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
4.2.1 Supplying Our products and/or services to you (please note that We require your personal data in order to enter into a contract with you);
4.2.2 Personalising and tailoring our products and/or services for you;
4.2.3 Replying to emails from you;
4.2.4 Supplying you with emails that you have opted into
(you may unsubscribe or opt-out at any time by clicking the unsubscribe link in an email sent to you or by sending an email to email@example.com)
4.3 With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone or post with information, news, and offers on our products and or services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
4.4 You have the right to withdraw your consent to us using your personal data at any time, and to request that We delete it.
4.5 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following basis):
4.5.1 Data will be held until it is now longer accurate, or a request is made for it to be removed
- How and Where Do We Store Your Data?
5.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as we have your permission to keep it.
5.2 We take reasonable steps to protect your personal data from loss or destruction. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
5.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Website; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
- Do We Share Your Data?
6.1 We take all reasonable steps to ensure that our staff protect your personal data and are aware of their information security obligations. We limit access to your personal data to those who have a genuine business need to know it.
6.2 We may also share your personal data with trusted third parties including:
6.2.1 legal and other professional advisers, consultants, and professional experts;
6.2.2 service providers contracted to us in connection with provision of the products and services such as providers of IT services and customer relationship management services; and
6.2.3 analytics and search engine providers that assist us in the improvement and optimisation of our Website.
6.3 We will ensure there is a contract in place with the categories of recipients listed above which include obligations in relation to the confidentiality, security, and lawful processing of any personal data shared with them.
6.4 Where a third-party recipient is located outside the European Economic Area, we will ensure that the transfer of personal data will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission where the data protection authority does not believe that the third country has adequate data protection laws.
6.5 We will share personal data with law enforcement or other authorities if required by applicable law.
- What Happens If Our Business Changes Hands?
7.2 In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.
- How Can You Control Your Data?
8.1 In addition to your rights under the GDPR, set out in section 2, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).
8.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
- How Can You Access Your Data?
9.1 You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, you can make a subject access request (SAR) and we will provide any and all information in response to your request free of charge. Please contact us for more details using the details below in section 10.
9.2 Responses to SARs shall normally be made within one month of receipt, however this may be extended by up to two months if the SAR is complex and/or numerous requests are made
9.3 We do not charge a fee for the handling of normal SARs. We do reserves the right to charge reasonable fees for additional copies of information that has already been supplied, and for requests that are manifestly unfounded or excessive, particularly where such requests are repetitive.
If you have any questions about our this policy, the way in which we process personal data, or about exercising any of your rights, please contact us by email at firstname.lastname@example.org Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you (as under section 9, above).
- Definitions and Interpretation
|“Cookie”||means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;|
|“Cookie Law”||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);|
|“personal data”||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);|
|“We/Us/Our”||means SDN Enterprises Ltd (trading as Strategic Development Network), a limited company registered in England under company number 05945050, whose registered address and main trading address is 4 Roberts Orchard Road, Barming, Maidstone, Kent, ME16 9HP.|
- Information About Us
2.1 Our Site is owned and operated by SDN Enterprise Ltd (trading as Strategic Development Network), a limited company registered in England under company number 05945050, whose registered address is 4 Roberts Orchard Road, Barming, Maidstone, Kent, ME16 9HP Our VAT number is 892796553.
3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on Our Site for advertising.
3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.3.2 Analytics Cookies
It is important for us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping us to improve Our Site and your experience of it.
3.3.3 Functionality Cookies
Functionality Cookies enable us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
It is important for us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.
3.3.5 Third Party Cookies
Third party Cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
3.4 Cookies on Our Site are not permanent and will expire at the end of the user session, when the web browser is closed.
- What Cookies Does Our Site Use?
4.1 The following first party Cookies may be placed on your computer or device:
4.2 Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and/or services offered through it. You do not have to allow us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
4.3 The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
4.4 The analytics service(s) used by Our Site use(s) the following analytics Cookies:
a) _ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv
- Consent and Control
5.1 Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
5.3.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
5.3.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
5.3.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
5.3.4 Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
5.3.5 Safari (iOS): https://support.apple.com/en-gb/HT201265
5.3.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
5.3.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
- Further Information